Privacy Policy

We believe in protecting your privacy when using our website. We only ask for information we need to provide the service you've requested. We do not sell e-mail or name and address information to third parties, nor do we have any plans to do so. You may receive updates, event invitations or other news from us occasionally.

Shipping Policy

Please note that shipping estimates do not include the time required for us to custom-craft your jewelry.

Please allow up to four weeks for delivery on all orders. Rush orders will be considered on an individual basis for an extra charge.

If you have any questions regarding your ship date you may also contact us at gabriela@gabrieladelavega.com or call us at 718-858-1152.

Return Policy

We will replace any item that is defective or is damaged during shipping within 14 days of delivery. All other returns are for store credit only. All returned items must be returned in original condition in its original packaging for replacement. No item will be replaced without an RA number, which you can obtain by contacting us at 718-858-1152 or gabriela@gabrieladelavega.com.

We will not replace any item that has been altered in any way from its original form. If we receive an item that has been altered we will ship it back to the customer at the customer’s expense. If we replace an item we will ship it to our customer free of charge. All purchases of sale items or one-off pieces are final.

We strive for customer satisfaction, so we recommend that you contact us before any item is returned.